Repair Request
This also applies to repairs that fall under the service agreement.
Not all repair requests will go through the Tenant Portal.
Who you should approach depends on the nature of the problem or complaint. Below are telephone numbers and links to (external) parties that perform the requested service.
In case of an emergency
Telephone
You can call our office for repairs only incase of a very urgent problem or calamity.
+ 31 71 514 17 66
In all other instances you need to mail us via the portal to get a fast planning.
General (non-urgent) repairs
No emergency?
Add a ticket for a repair request via your own page on our
First time to use the portal at SUWB?
Clogged Drain
Telephone
Call SUWB/SHWJ
+ 31 71 514 17 66
(24 hours a day)
Lift malfunction
Telephone
The name and phone number of the lift company is displayed in or on the lift
(24 hours a day)
Glass Breakage
Telephone
Call SUWB/SHWJ
+ 31 71 514 17 66
(24 hours a day)
SHWJ staff members are allowed to enter Boerhaave Housing, houses if they find no one at home in an emergency.
