Tenant Portal

Repairs in times of COVID

We are stand by to help with our service. We only send colleagues  who do not show any symptoms of the virus and we would also like to know whether or not our customers show any symptoms. In all cases we will take measures to prevent COVID-19 from spreading.

How does it work?
Below you can see how we work during the corona crisis, so you know what to expect:

  • The service engineer avoids contact with residents as much as possible during the work and applies the general measures: wash hands before and after the visit, do not give hands, use gloves and disinfectant gel if possible.
  • If you or one of the residents you live with becomes infected with the corona virus, between making the appointment and the time of the visit, report this immediately to our repair service, so that the service engineer can prepare properly and avoid health risks as much as possible.